Terms and Conditions for Fantasy SGame?

Welcome to Fantasy SGame?! These terms and conditions govern your use of our website and mobile application. By using our platform, you agree to comply with these terms. Please read carefully.

1. Eligibility

To participate in contests on Fantasy SGame?, users must be 18 years or older and residents of India. Users from certain states (Assam, Odisha, Telangana, Andhra Pradesh, Nagaland, and Sikkim) are restricted from entering real-money contests due to state laws. Fantasy SGame is exclusively for Indian users, and international players are prohibited from registering or participating.

2. Account Creation

Users must provide accurate information when registering for an account on either the website or mobile app. Only one account per user is permitted. Failure to provide truthful details may lead to account suspension or termination. Users are responsible for keeping their account credentials secure.

3. Usage of the Platform

Fantasy SGame provides a fantasy sports platform where users create virtual teams based on real-life cricket matches. Participation in contests is voluntary. The platform may be updated or modified at any time, and Fantasy SGame is not liable for any interruption of service. The usage of the platform applies to both website and mobile application.

4. Game of Skill

Fantasy sports offered on Fantasy SGame are categorized as a game of skill under Indian laws. The outcome is based on the skill, knowledge, and strategy of the participants. However, no winnings or rewards are guaranteed on either the website or mobile app.

5. User Obligations

• Use the platform for lawful purposes only.
• Not use any unauthorized software or bots to manipulate the game.
• Refrain from any fraudulent activities, including creating multiple accounts or tampering with results on either platform.
• Ensure that funds used for playing come from legitimate sources.

6. Transactions and Refunds

All monetary transactions are handled through third-party payment gateways (Razorpay, PayU). Refunds are issued under limited circumstances and at the sole discretion of Fantasy SGame. Transactions may be delayed or withheld if fraudulent activity is suspected. Transactions apply to both the website and mobile application.

7. Refund Policy

Refunds are issued under the following circumstances:

• Technical errors in the platform that affect gameplay.
• Unauthorized charges or transactions due to security breaches.

Refund requests must be submitted within 7 days of the transaction. Refunds will be processed within 14 working days.

8. Content Ownership

Fantasy SGame owns all intellectual property rights related to the app and website. Users may not copy, modify, distribute, or sell any content from either platform without written permission.

9. User-Generated Content

By submitting content (feedback, testimonials), users grant Fantasy SGame the right to use, modify, and display their content for promotional purposes without compensation.

10. Data Protection

Fantasy SGame is committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using the platform, you consent to the collection and use of your data as per the Privacy Policy. This applies to both website and mobile app users.

11. Limitation of Liability

Fantasy SGame is not liable for:

• Loss of data due to technical issues.
• Interruption of service due to external factors (e.g., network issues).
• Any loss of earnings due to gameplay or results. Our maximum liability for any damages is limited to the entry fees paid by users.

12. Changes to Terms

Fantasy SGame reserves the right to update these terms and conditions at any time. Users will be notified of any significant changes, and continued use of the platform implies acceptance of the revised terms.

13. Dispute Resolution

In the event of a dispute, users are encouraged to contact Fantasy SGame’s support team. If unresolved, disputes will be settled under the jurisdiction of courts in Gurugram, Haryana.

14. Cookie Usage

Fantasy SGame uses cookies on its website to enhance user experience and track site traffic. Users can manage cookie preferences through their browser settings. Blocking cookies may impact site functionality. Similar tracking technologies may be used on the mobile app.

15. Mobile App Permissions

The mobile app may request permission to access:

• Location: To comply with regional restrictions.
• Contacts: To invite friends.
• Storage: To save gameplay data.

Permissions are optional, and you can deny or revoke access through your device settings.

16. Termination of Account

Fantasy SGame reserves the right to terminate or suspend user accounts for violations of these terms or suspicious activity, including fraud or unauthorized transactions. Termination will result in the forfeiture of all contest entries and prizes.

17. Data Breach Protocol

In case of a data breach, Fantasy SGame will notify affected users within 72 hours of discovery, outlining the nature of the breach and actions taken to secure data.

18. Indemnification

Users agree to indemnify Fantasy SGame against any claims, damages, or legal fees arising from their misuse of the platform or breach of these terms.

19. Age Restriction

Users must be at least 18 years old to participate. Any account found to be owned by a minor will be immediately terminated, and all associated data will be deleted.

20. Contact Information

If you have any questions regarding these terms, please contact us:

• Email: support@fantasy.startgame.buzz
• Address: Pyramid Urban, Gurugram, Haryana 122102

21. Taxes on Winnings

Users are responsible for reporting and paying applicable taxes on their winnings. Fantasy SGame may withhold taxes at the source where legally required. Users will receive relevant documentation if withholding is applicable.

22. Fair Play Policy

Fantasy SGame promotes ethical gaming practices. Users must avoid unfair tactics such as collusion, multiple accounts, or exploiting system loopholes. Violations of fair play can lead to disqualification, account suspension, or permanent bans.

23. Platform Availability

Fantasy SGame reserves the right to limit, suspend, or discontinue services temporarily for maintenance or updates. The platform will not be held liable for any inconvenience caused during these periods.

24. User Responsibilities for Accurate Information

Users must ensure that all provided contact and payment details are accurate to prevent issues during transactions and withdrawals. Fantasy SGame is not responsible for any delays due to incorrect user details.

25. Payment Methods and Failed Transactions

In cases of failed transactions, users will be notified. Fantasy SGame reserves the right to suspend transactions if suspicious activity is detected.

26. Third-Party Integration

If Fantasy SGame integrates third-party services for analytics or marketing purposes, users’ anonymized data may be shared. Users can opt out of third-party data collection by adjusting app settings.

27. Account Suspension Due to Misuse

Accounts that violate these terms may be suspended for up to 30 days for review. If violations persist, permanent termination may occur.

28. Appeal Process for Account Termination

Users can appeal account suspensions or terminations by contacting customer support. Appeals will be reviewed within 7 business days.

29. Payment Discrepancies

Any discrepancies in deposits or withdrawals must be reported within 5 business days. Fantasy SGame will investigate and resolve these issues within 14 business days.

30. App/Website Downtime Notice

Users will be notified of any planned downtime 48 hours in advance through in-app notifications and email.